Shipping policy

1. Where we ship

• We ship within Japan only. We do not ship overseas.

2. Shipping method and cost

• Carrier: we use Sagawa Express for all deliveries within Japan.

• You can check the shipping cost in your cart when you proceed to checkout.

  • Orders of 10,000 yen or more:
    • Free nationwide (800 yen for Hokkaido and Okinawa)
  • Orders under 10,000 yen:
    • 800 yen nationwide (1,500 yen for Hokkaido and Okinawa)

3. Delivery time

• Orders within Japan usually arrive within 1–5 business days of ordering.

• We do not ship on weekends, public holidays, the New Year holidays or other closing days. Orders placed during these times are handled on the next business day.

4. Delivery time slots

• Delivery time slots can't be selected at checkout. If you would like a specific time slot, please contact customer support (hello@2050.coffee) with your order number right after ordering.
  • (a) Morning (b) 12:00–14:00 (c) 14:00–16:00 (d) 16:00–18:00 (e) 18:00–21:00 (f) 19:00–21:00

5. Shipping confirmation

When your order ships, we will send you a shipping confirmation email with the carrier's tracking number, so you can follow your delivery.

6. Delays and missed deliveries

• Deliveries may be delayed by traffic, weather or other circumstances beyond our control.

• If you are not home at delivery, please check the carrier's missed-delivery notice and arrange redelivery directly with them.

7. Shipping costs for returns

• Under our return policy, we cover return shipping for defective or incorrectly shipped items.
• For returns or exchanges for personal reasons, return shipping is paid by the customer.